How to make a reservation:

How to check availability and prices:

I made a reservation and have not received confirmation:

Do I need confirmation from the hotel for the reservation to be valid?

Can you make a reservation in my name?

How I can be sure that my reservation is confirmed?

How many rooms can be included in the same reservation?

Until what age is a person is considered a child?

Is it possible to book restaurants before arrival to the hotel?

At what time is check-in and check-out?

Do you offer discounts to airline employees?

How do I pay for the reservation?

Can I pay in advance?

Can I pay with a credit card other than the ones specified during the booking process?

Can I pay for the reservation online?

Is there any surcharge when paying with a credit card?

To pay, can I use credit cards issued by U.S. banks?

I made a reservation yet the amount has not been deducted from my credit card.

Is it safe to give my credit card number on your website?

Is my personal information stored safely on your website?

What does all-inclusive service I nclude?

What id the commission of travel agents for bookings?

Which is the booking process for a travel agency?

I am a travel agent but I do not have an MeliáPro code, what must I do to receive my commission?

When does the travel agency receive its commission?

How can I contact you?

Who designed the golf course?

Is the golf course opened every day?

Are there practice facilities?

Is there a golf coordinator?

How does one book tee times?

Which services are included for golfers staying at Meliá Las Americas?

What is not included?

Is it necessary to present a handicap endorsed by a golf association?

Do you offer Caddie service?

Are there golf clubs storage facilities?

Is it possible to rent golf clubs? What types of clubs are available?

Is it possible to rent golf shoes?

Are there tournaments throughout the year?

Is it possible to take golf lessons?

Which are the most complex holes of the field?

How far are the Meliá Cuba hotels from the Golf Course?

Can we choose the wedding date and time before we travel?

When will we meet with the wedding coordinator?

Can we have a civil wedding?

Where will the wedding be held?

Can we personally choose the flowers and the colours for our arrangement?

What will the cake colour and design be?

Can we bring our own music?

How can we contact you if we have any other questions?

Can we bring our own decorations?

Can we invite other people that are not included in our prepaid package?

Can we design our own wedding and have it arranged exactly as planned?

Can we live stream our wedding so that our family abroad can take part virtually?