Vertical Response

Enjoy this private area on the upper floors of the hotel with exclusive spaces and fantastic accessories in your room. We offer you priority in all services and personalised service. Superior amenities, a pillow menu and a concierge are also included among the benefits of The Level, an exclusive hotel within the hotel.

Access to the private Lounge
Assistance in organising excursions and visits
Bathrobe and slippers
Business Center
Courtesy meeting room
Free ironing (one garment per stay)

Exclusive experiences

Services tailored to your needs

alt-1

More space for you

alt-1

Committed to your well-being

alt-1
1 / 3

Find your perfect room

The Level

The Level

  • View of attraction
  • 2 double beds
  • 22 M2

The incredible panoramic city view from the upper floors complements the attractions of a room with large interior spaces, extra comfort, warm decoration, numerous facilities and access to exclusive The Level areas.

The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 25 M2

Fall in love with the city and its natural surroundings thanks to the beautiful views from a room with a whirlpool bathtub and extra comfortable spaces. Ideal for relaxation accompanied by all the services and exclusive areas that The Level offers.

The Level

The Level Grand Suite

  • View of attraction
  • King-size bed
  • 47 M2

This select room provides a hall, lounge, bedroom and two bathrooms, one of them with a whirlpool. It also allows access to all the exclusive The Level services and areas. We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.

The Level

The Level Master Suite

  • View of attraction
  • King-size bed
  • 47 M2

An intimate and private space in an adults-only room with a living-dining room area, bedroom and two bathrooms, one of them with a whirlpool bathtub. Enjoy exclusive The Level services, a free sauna session at the gym, and a private transfer to the airport if you stay more than 3 nights.

The Level

The Level Presidential Suite

  • Mountain view
  • King-size bed
  • 95 M2

Our suite for adults only will add superior-quality sensations to your stay. Privacy, elegance and comfort abound in a space with exclusive facilities and all The Level services in your room.

Dining

See more

Sierra Cristal

Our brands